Delivery

Order dispatch

We dispatch orders on a first-come, first-served basis. You will receive an email when your order is on its way. Most orders will be dispatched within 48 hours, although we advise a lead time of 3 days.

For order queries please contact us via email

Delivery

Our cart has the option to calculate shipping as you add items to it. You will just need to enter a postcode and it will bring up the anticipated cost.

We try our best to keep delivery costs as low as possible and our cart will always calculate combined shipping to give the cheapest option.

Combined shipping is available on most items, However, Unipanels cannot be shipped with items from other categories so shipping on these will only be combined with other Unipanel products (due to risk of damage for other products as these are heavy & bulky items).

We use various delivery services, but primarily a next working day service and we will always choose this option where it is economical to do so. Very small items (such as bird rings) are sent second class recorded to keep the shipping cost down.

Our £6.99 UK Mainland shipping band uses a next working day (after dispatch) service.

Our £5.50 shipping band uses a 1-2 working day service in most cases but we reserve the right to use a 3-5 day service on occasions where this is more feasible (usually for light but bulky items or certain postcodes that the 1-2 day service doesn’t include).

The following postcodes will incur a delivery surcharge on many products (amount will be calculated depending on location & items ordered):-

AB15-20, 31-38, 40-56, BT, GY, HS, IM, IV1-28, 30-32, 36-49, 51-56, 63, JE, KA27-29, KW1-17, PA20-38, 41-49, 60-78, PH4-44, 49-50, PO30-38, 40, TR21-25 & ZE. Republic of Ireland.

Collection

Our warehouse is located on the outskirts of Derby. Whilst we operate as an online-only shop, we are happy to arrange for orders to be collected from us directly. Strictly by prior arrangement. We usually require 24 hours notice to get orders ready for collection. Please email us  if you would like to arrange to collect. We can usually accommodate most times/days for order collection.